MiSalud

MiSalud Health is a virtual healthcare platform enabling the LatinX community to participate in and access the benefits of the digital health revolution with tens of thousands of socios (members) and dozens of enterprises throughout the U.S. and Latin America. 

The Challenge

MiSalud’s marketing team manages applications like Facebook, Instagram, and Twitter to communicate and engage with consumers. The complexity of managing authentication of these applications drove MiSalud Health's leadership to find a more secure and less time-consuming solution that solved for:

• Manual and error-prone process for removing and adding access of individuals and health practitioners to social platforms
• Enrollment in two-factor authentication that was not automatically enforced and often attached to a single employee’s phone
• Frequent application lockdowns as users attempted to log in from outside the country
• Enforcement of compliance standards that go beyond traditional password managers

The Solution

• Eliminated social media password sharing
• Protecting all social media accounts with 2FA
• Ensuring industry best practices surrounding data security
• Extending secure access to content creators 
• Savings time through streamlined password control