VictorOps

VictorOps is an incident management and on-call scheduling platform designed for IT operations and DevOps teams. It aggregates alerts from monitoring tools, ticketing systems, and infrastructure services into a single timeline to help teams detect and respond to outages. The platform provides automated on-call scheduling, escalation policies, and real-time notifications via phone, SMS, email, or push to ensure the right responder is engaged quickly. Collaboration features allow teams to communicate, annotate incidents, and coordinate remediation efforts directly within the incident timeline. After resolution, the tool supports post-incident reviews and reporting to help organizations analyze response performance and reduce mean time to acknowledge and resolve. The company was later acquired by Splunk and integrated into its observability and IT service management offerings under the name Splunk On-Call.