A new hire, role change, contractor update, or departure can be approved in the identity system and still end in a ticket. The decision is correct, but the account inside the application does not change until an administrator signs in and completes the work.
Create accounts, update roles and permissions, and disable access in selected core, branch, payment, and legacy applications.
Send completion status, user and role data, and exceptions back to the identity program that approved the change.
Use managed API and UI automation where a native connector, custom build, or permanent ticket process is not practical.