Usersnap

Usersnap is a customer feedback and bug reporting platform designed for software teams, product managers, and QA departments. It enables users to collect visual feedback through annotated screenshots, screen recordings, and browser console logs directly within web applications. The platform offers customizable feedback widgets, surveys, and in-app microsurveys that can be embedded into websites or product interfaces to gather structured input from users and testers. It integrates with project management and development tools such as Jira, Trello, Slack, and Asana, allowing teams to route feedback and bug reports into their existing workflows. Usersnap supports use cases including user acceptance testing, customer satisfaction measurement, and continuous product improvement throughout the software development lifecycle.