Trustpilot Business

Trustpilot Business is the commercial platform arm of Trustpilot, an online consumer review service, designed for companies that want to collect, manage, and showcase customer feedback. It allows businesses to invite customers to leave reviews via email or website integrations, then respond publicly to feedback to address concerns or thank reviewers. The platform provides analytics and reporting tools that help companies track review trends, monitor ratings over time, and benchmark against competitors. Businesses can embed review widgets, star ratings, and TrustBoxes on their websites or in marketing materials to display social proof to potential customers. Trustpilot Business also offers integrations with e-commerce platforms, CRM systems, and marketing tools, enabling automated review requests and streamlined reputation management workflows.