ThousandEyes

ThousandEyes provides a digital experience monitoring and network intelligence platform that tracks the performance of networks, applications, and internet-facing services. It is designed for IT operations, network engineering, and site reliability teams that need visibility into infrastructure they do not directly control, including ISPs, cloud providers, SaaS applications, and the public internet. The platform combines active and passive monitoring agents deployed across cloud, enterprise, and endpoint environments to simulate user traffic and measure metrics like latency, packet loss, and routing paths. This data is used to pinpoint the root cause of outages or slowdowns, whether they originate in an organization's own network, a third-party provider, or the broader internet path. ThousandEyes operates as part of Cisco, integrating with networking and observability tools to support incident response, vendor accountability, and infrastructure planning.