Pagerduty

PagerDuty provides a digital operations platform used by IT, DevOps, and site reliability teams to detect, respond to, and resolve incidents in real time. The platform aggregates alerts from monitoring tools, applications, and infrastructure, then applies automation and machine learning to correlate signals and reduce noise. It routes notifications to the right on-call personnel based on configurable escalation policies, schedules, and severity levels, using channels like phone, SMS, push, and email. Beyond incident response, PagerDuty offers automation for remediation workflows, status pages for customer communication, and analytics to track response times and operational performance. Organizations across industries such as technology, retail, finance, and media use it to minimize downtime, coordinate cross-team collaboration during outages, and maintain service reliability.