Intermedia

Intermedia is a cloud communications and collaboration company that provides unified communications, business VoIP, video conferencing, and productivity tools to small and mid-sized businesses. The platform, accessible through the cp.intermedia.net control panel, allows administrators to manage hosted Exchange email, VoIP phone systems, contact center services, and file backup from a single interface. Its flagship product, Unite, combines voice, video, chat, and file sharing into one application, while its contact center offerings support customer service teams needing call routing and analytics. Intermedia also serves managed service providers (MSPs) and IT resellers by offering white-label communication and security solutions they can bundle and resell to their own clients. The company emphasizes reliability and continuity through service level agreements, security compliance, and dedicated technical support for business-critical communication infrastructure.