Haivision Support

Haivision Support is the technical support and documentation portal for Haivision, a company that develops video streaming, transport, and management solutions for live video. It serves broadcasters, government and defense agencies, enterprises, and medical organizations that rely on secure, low-latency video delivery. The portal provides access to product manuals, firmware and software downloads, knowledge base articles, and release notes for Haivision hardware and software such as encoders, decoders, and the SRT (Secure Reliable Transport) protocol implementations. Users can submit support tickets, track case status, and access community forums to troubleshoot deployment or integration issues. The site also hosts resources for products like Haivision Media Platform, Makito encoders/decoders, and Kraken transcoders, supporting customers throughout the lifecycle of their video infrastructure.