Dialpad

Dialpad is a cloud communications company that provides AI-powered business phone systems, video conferencing, and contact center software. It serves businesses of various sizes, from small teams to large enterprises, that need unified communication tools accessible across devices. The platform combines voice calling, messaging, and meetings into a single interface built on a native AI engine called Dialpad Ai. This AI layer delivers real-time transcription, call summaries, sentiment analysis, and coaching prompts for sales and support teams. Customers use Dialpad to replace legacy PBX systems and separate collaboration tools with one integrated, cloud-based communications platform.