City of Chicago

The utility bill portal at utilitybill.chicago.gov is operated by the City of Chicago's Department of Water Management to handle water and sewer service billing for residents and property owners. It allows customers to view current and past water bills, check payment history, and see usage details tied to their account. Users can pay bills online, set up autopay, or enroll in payment plans directly through the site. The platform serves Chicago residential and commercial water customers who need to manage municipal utility accounts without visiting a city office in person. It also provides account lookup by address or account number, enabling property owners and managers to track charges across multiple locations.