Chatmeter

Chatmeter provides a reputation and location marketing management platform built for multi-location brands and retail chains. It aggregates and monitors online reviews, ratings, social mentions, and local search listings across hundreds of sites and directories. The platform enables brands to respond to customer reviews at scale, track sentiment trends, and benchmark performance across individual store locations. It also manages local business listings to ensure accurate business information, such as hours and addresses, appears consistently across search engines and directories. Chatmeter's analytics and reporting tools help multi-unit businesses, franchises, and agencies identify operational issues, improve local SEO, and make data-driven decisions to boost foot traffic and customer satisfaction.