Airbnb

Airbnb operates an online marketplace that connects travelers with hosts offering short-term lodging, ranging from private rooms and apartments to entire homes and unique properties. The platform also lists "Experiences," which are activities and tours led by local hosts in destinations around the world. Hosts create listings with photos, descriptions, pricing, and availability calendars, while guests search, filter, and book stays directly through the website or mobile app. The company generates revenue by charging service fees to both guests and hosts on completed bookings. Built-in tools support secure payments, host-guest messaging, verified reviews, and policies such as cancellation options and host guarantees to facilitate trust between parties who have not met.