Affogata

Affogata is a consumer intelligence platform that aggregates and analyzes unstructured data from social media, review sites, forums, e-commerce platforms, and support channels. It uses natural language processing and machine learning to detect trends, sentiment, and emerging issues across these external data sources in real time. The platform is designed for enterprise teams in marketing, product, customer experience, and market research who need to understand customer feedback at scale. It enables users to monitor brand and product perception, track competitor activity, and surface actionable insights without manually sifting through disparate data sources. Affogata also provides workflow and alerting tools that route relevant insights to specific teams, helping organizations respond faster to customer sentiment and market shifts.