Acquire

Acquire is a unified customer engagement platform that combines live chat, video calling, voice, SMS, email, and chatbots in a single agent workspace. Its most distinctive capability is secure co-browsing and screen sharing, which lets agents view and guide a customer through a web session in real time. The platform is used by sales, service, and support teams that need to resolve complex issues without handing customers between disconnected channels. It includes analytics that consolidate customer interaction data into unified profiles, plus roughly 50 integrations covering CRM, helpdesk, analytics, and single sign-on tools. The domain recorded here is a staging environment, meaning this instance is used for testing configuration and workflows rather than serving live customer traffic.