Colgate-Palmolive
Global leader and innovator reimagining a healthier future for all people, pets, and our planet

Global leader and innovator reimagining a healthier future for all people, pets, and our planet
Colgate-Palmolive is a global manufacturer selling oral care, personal care, home care, and pet nutrition products.
“We have hundreds of social media accounts,” Alex Schuchman, Colgate-Palmolive’s Chief Information Security Officer, explains. “On a few occasions, malicious actors have taken over accounts. When something like that happens, it has the potential to be injurious to our brand. Beyond losing access to the account, we can begin to lose followers and the trust of our customers.” When an account takeover occurred, Alex and his team would jump into incident response mode, working to restore content and change potentially hundreds of passwords.
Colgate-Palmolive considered developing its own solution to address the challenges but it didn’t seem like the best use of in-house resources so Colgate-Palmolive turned to Cerby.