ClickUp is an all-in-one productivity platform built to streamline project management, collaboration, and communication. With over 10 million users, ClickUp helps teams from startups to large enterprises stay organized, productive, and aligned.
As ClickUp scaled, user lifecycle management for SaaS apps became a growing pain—especially for “disconnected apps” beyond the reach of its central identity provider. Apps in this category, which lack APIs or require premium plans for SCIM functionality, had to be managed manually. That’s the reality the IT team regularly faced, with no automation in place for critical security processes such as user provisioning and deprovisioning.
Beyond disconnected apps, credential management for shared accounts—especially corporate social media platforms—became another challenge. As the marketing team struggled with the growing complexity of shared access, Cerby’s role became essential. By implementing automated, secure access controls for social media platforms, Cerby enabled ClickUp to safely share account access with global content creators and agencies outside the organization. This ensured that all collaborators had seamless, secure logins from the start, allowing marketing campaigns to run smoothly and securely—ultimately playing a crucial role in their success.
Beyond social media, other critical business applications also required secure automation—from user provisioning and deprovisioning to enforcing MFA and managing credentials—helping IT eliminate time-consuming manual processes and focus on higher-value work.